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What forms of payment do you accept?We accept PayPal, Visa, MasterCard, Discover and American Express.
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What type of t-shirts do you print on?We print on the following blend of shirts: 52% combed ringspun cotton, 48% polyester (Crew) 100% Airlume combed and ring-spun cotton (Kids) 100% combed ringspun cotton 1x1 (Baby Rib)
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What is your shipping policy?SHIPPING UPDATE: COVID-19 We promise to get your order to you as fast as we safely can. But due to the impact of COVID-19, we are experiencing shipping delays. -------------- Return shipping costs are the customer's responsibility. EAT. PRAY. HOPE.® does not provide return shipping labels. Standard shipping for orders in the United States takes 7-14 business days. Most orders are received within 1 - 2 weeks after you received your shipping conformation email. International orders usually take 3-4 weeks to arrive depending on the destination and customs processing. Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier (USPS or FedEx) has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.
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What is your return policy?All items are final sale. If your item has an issue or you received the wrong item, please contact us at: info@eatprayhope.com.
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If I receive a damaged item what do I do?All items are final sale. At EAT. PRAY. HOPE.® we strive to ensure that everything sold is in top quality. Every piece is carefully inspected before packaging, to ensure you receive the highest quality of service. However, in the event that an item is damaged as a result of craftsmanship (not related to normal wear and tear or shipping) a store credit will be issued. Please take a photo of the item and email it to info@eatprayhope.com with a description of the damage. Upon inspection of the photo you will be advised to print and fill out the return form included in your package, and return it along with the damaged item, we will issue you a store credit via E-Gift Card and you can repurchase the item if desired. If you need a copy of the returns form, please click HERE. Once we receive your package, we will email you with a store credit code in the form of an E-Gift Card in the amount of your damaged item. Please note that original shipping fees are non-refundable and return shipping costs are the customer's responsibility. EAT. PRAY. HOPE.® does not provide return shipping labels. Terms and Conditions Refund will be processed within 7-14 business days after we receive your returned item. Refunds that do not meet the Return Criteria will be denied. We inspect all returned items & reserve the right to deny or refuse a refund based on the item's condition. Send Your Package To: EAT. PRAY. HOPE.® PO Box 542201 Grand Prairie, TX 75054
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I gave an incorrect address; can I get a refund?No. Unfortunately if you provided an incorrect address at checkout, a refund will not be granted.
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